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132
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EOR
2010
110views more  EOR 2010»
15 years 3 months ago
Online scheduling policies for multiclass call centers with impatient customers
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery
125
Voted
AC
2006
Springer
15 years 3 months ago
Web Testing for Reliability Improvement
In this chapter, we characterize problems for web applications, examine existing testing techniques that are potentially applicable to the web environment, and introduce a strateg...
Jeff Tian, Li Ma
125
Voted
ENGL
2008
142views more  ENGL 2008»
15 years 3 months ago
A Solid-State Neuron for Spiking Neural Network Implementation
This paper presents a compact analog neuron cell incorporating an array of charge-coupled synapses connected via a common output terminal. The novel silicon synapse is based on a t...
Yajie Chen, Steve Hall, Liam McDaid, Octavian Buiu...
116
Voted
EOR
2008
83views more  EOR 2008»
15 years 3 months ago
Rerouting tunnels for MPLS network resource optimization
In Multi-Protocol Label Switching (MPLS) networks, traffic demands can be routed along tunnels called Label Switched Paths (LSPs). A tunnel is characterized by a path in the netwo...
Olivier Klopfenstein
122
Voted
AUTOMATICA
2006
74views more  AUTOMATICA 2006»
15 years 3 months ago
Distributed receding horizon control for multi-vehicle formation stabilization
We consider the control of interacting subsystems whose dynamics and constraints are decoupled, but whose state vectors are coupled non-separably in a single cost function of a fi...
William B. Dunbar, Richard M. Murray
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