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INFOCOM
2000
IEEE
15 years 5 months ago
Experimental QoS Performances of Multimedia Applications
Abstract – To bring QoS to the Internet, several better-thanbest-effort network services have been recently devised with significant efforts. The goal of this paper is to measure...
Phil Wang, Yechiam Yemini, Danilo Florissi, John A...
ACMDIS
2000
ACM
15 years 5 months ago
Contextual Prototyping of User Interfaces
Contextual development differs from traditional user interface development in several ways: It focuses on the context of usage and the user population rather than on the technical...
Christian Stary
95
Voted
SIGUCCS
2000
ACM
15 years 5 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ECAI
2000
Springer
15 years 5 months ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...
CQRE
1999
Springer
15 years 5 months ago
Electronic Payments: Where Do We Go from Here?
Currently, the Internet and the World Wide Web on-line business is booming, with traffic, advertising and content growing at sustained exponential rates. However, the full potentia...
Markus Jakobsson, David M'Raïhi, Yiannis Tsio...