: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
: This keynote reports on a new class of processes - so called fluid processes - whose ”engineering” and ”use” is indistinguishable. Fluid processes are continually being ...
Several navigation situations can be imagined where visual cueing is not practical or unfeasible, and where the hands are required exclusively for a certain task. The utilization o...
Geographical information retrieval (GIR) can benefit from context information to adapt the results to a user’s current situation and personal preferences. In this respect, seman...
Inadvertent insiders are trusted insiders who do not have malicious intent (as with malicious insiders) but do not responsibly managing security. The result is often enabling a mal...