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SIGUCCS
2000
ACM
15 years 3 months ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
SIGUCCS
2000
ACM
15 years 3 months ago
Putting Help Where the User Is - A Desktop Computer Support Strategy
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
Cheryl Stahler
85
Voted
ACSAC
1999
IEEE
15 years 3 months ago
A Prototype Secure Workflow Server
Workflow systems provide automated support that enables organizations to efficiently and reliably move important data through their routine business processes. For some organizati...
Douglas L. Long, Julie Baker, Francis Fung
HPCA
1999
IEEE
15 years 3 months ago
Comparative Evaluation of Fine- and Coarse-Grain Approaches for Software Distributed Shared Memory
Symmetric multiprocessors (SMPs) connected with low-latency networks provide attractive building blocks for software distributed shared memory systems. Two distinct approaches hav...
Sandhya Dwarkadas, Kourosh Gharachorloo, Leonidas ...
WACC
1999
ACM
15 years 3 months ago
Building a federation of process support systems
The effort in software process support has focused so far on modeling and enacting processes. A certain amount of work has been done, but little has reached a satisfactory level o...
Jacky Estublier, Mahfoud Amiour, Samir Dami
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