Many instant messenger (IM) clients let a person specify the identifying name that appears in another person’s contact list. We have noticed that many people add extra informati...
In this paper, we propose to apply artifact mining in a global development environment to support measurement based process management and improvement, such as SEI/CMMI’s GQ(I)M...
In this paper we describe a software tool that allows investigators to make comparisons across different online forums and media by analyzing word counts in userspecified categori...
Adam D. I. Kramer, Susan R. Fussell, Leslie D. Set...
We are investigating how to provide intelligent, pervasive support of group of people within so-called “smart environments”. Our current main assumption, based on literature in...
The financial services industry is changing rapidly as a result of advances in information technology (IT), telecommunications and the Internet. Technological innovations and incr...