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HICSS
2003
IEEE
110views Biometrics» more  HICSS 2003»
15 years 5 months ago
E-Skills: The Next Hurdle for ERP Implementations
Many large companies around the world have made considerable investment in enterprise resource planning (ERP) systems to support their business processes. Many of these companies ...
Paul Hawking, Andrew Stein
HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 5 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
IUI
2003
ACM
15 years 4 months ago
End-user debugging for e-commerce
One of the biggest unaddressed challenges for the digital economy is what to do when electronic transactions go wrong. Consumers are frustrated by interminable phone menus, and lo...
Henry Lieberman, Earl Wagner
82
Voted
SAC
2003
ACM
15 years 4 months ago
COSAR: Commitment-Oriented "Sense and Respond" System for Microelectronic Manufacturing
Microelectronic manufacturing deals with the efficient coordination of manufacturing processes and owning enterprises along a value chain to provide microelectronic products to cu...
Jun-Jang Jeng, Henry Chang, Jen-Yao Chung
AMEC
2003
Springer
15 years 4 months ago
Improving Learning Performance by Applying Economic Knowledge
Digital information economies require information goods producers to learn how to position themselves within a potentially vast product space. Further, the topography of this spac...
Christopher H. Brooks, Robert S. Gazzale, Jeffrey ...