Previous research has examined different understandings of the concept of knowledge management and from this, a multiplicity of approaches to implement strategies have been derive...
Until recently, most data integration techniques involved central components, e.g., global schemas, to enable transparent access to heterogeneous databases. Today, however, with t...
A question based knowledge management system with the capability to integrate heterogeneous sources of information and knowledge and which nonetheless acts like a single coherent ...
Alexander Schatten, Franz Inselkammer, A. Min Tjoa
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
—Successful secure knowledge management requires consideration of both technical and organizational concerns. We use the example of existing industrial incident management system...