The identification and analysis of an enterprise's knowledge available in a documented form is a key element of knowledge management. Visual methods which allow easy access t...
We present a web system architecture using ontologies to improve the behavior of the system from the performance viewpoint. Since web system performance indexes depend on state an...
Business rules define or constrain some business [24]. Many different business rules engines exist to capture and manage the rules that comprise ones business. The lack of standa...
In this paper, we examine the role of knowledge management in the design, customization, and delivery of a family of electronically delivered products and services, specifically in...
One view of expert system development separates the endeavor into two parts. First, a domain expert, with the aid of a knowledge engineer, articulates a procedure for performing t...