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HICSS
2009
IEEE
161views Biometrics» more  HICSS 2009»
15 years 3 months ago
Configurative Service Engineering - A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenanc
Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
Jörg Becker, Daniel Beverungen, Ralf Knackste...