Abstract. In this paper we address the problem of searching for knowledgeable persons within the enterprise, known as the expert finding (or expert search) task. We present a proba...
Enterprises develop procedures to address focuses in any case. However, procedures result often in sub-optimal solutions for any specific focus. As a consequence, each actor develo...
Enterprise Resource Planning (ERP) systems have received well-deserved attention from both the industry and the research communities, yet the usability of these systems remains a ...
Jay G. Cooprider, Heikki Topi, Jennifer Xu, Martin...
Abstract. To remain competitive, enterprises have to mesh their business processes with their customers, suppliers and business partners. Increasing collaboration includes not only...
Abstract. When assessing the usability of BPM technologies enterprises have to rely on vendor promises or qualitative data rather than on empirical or experimental research. To add...