Several companies are careless about the accuracy of their user manuals and online help, leading readers to believe that a product has characteristics that it lacks. Under America...
Current tools for multidisciplinary teams in user-centered software engineering (UCSE) provide little support for the different approaches of the various disciplines in the project...
Mieke Haesen, Jan Meskens, Kris Luyten, Karin Coni...
Although they are helpful in many cases, state-of-the-art bug reporting systems may impose excessive overhead on users, leak private information, or provide little help to the dev...
There is a general consensus on the importance of good Requirements Engineering (RE) for achieving high quality software. The modeling and analysis of requirements have been the m...
Web applications support many of our daily activities, but they often have security problems, and their accessibility makes them easy to exploit. In cross-site scripting (XSS), an...