With the explosion in the amount of semi-structured data users access and store in personal information management systems, there is a need for complex search tools to retrieve of...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
MobileASL is a video compression project for two-way, real-time video communication on cell phones, allowing Deaf people to communicate in the language most accessible to them, Am...
Jessica J. Tran, Tressa W. Johnson, Joy Kim, Rafae...
As users interact with the world and their peers through their computers, it is becoming important to archive and later search the information that they have viewed. We present De...
Oren Laadan, Ricardo A. Baratto, Dan B. Phung, Sha...
Community Question Answering has emerged as a popular and effective paradigm for a wide range of information needs. For example, to find out an obscure piece of trivia, it is now ...