Interaction cost is an important but poorly understood factor in visualization design. We propose a framework of interaction costs inspired by Norman's Seven Stages of Action ...
The Unified Modeling Language (UML) is the de facto standard for object-oriented software analysis and design modeling. However, few empirical studies exist which investigate the c...
Wojciech J. Dzidek, Erik Arisholm, Lionel C. Brian...
in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
Most evaluations of web-based information systems are done with respect to their effectiveness in supporting users in finding and exploring the information they need. We believe (...
Abstract. Folksonomies have become a powerful tool to describe, discover, search, and navigate online resources (e.g., pictures, videos, blogs) on the Social Web. Unlike taxonomies...