Web Services are an XML technology recently viewed as capable of being used for network management. A key aspect of WS in this domain is event reporting. WS-based research in this ...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Approximately eighteen percent (18%) of babies born in New South Wales (NSW), Australia require special care or neonatal intensive care admission. Premature babies can be up to 17...
Understanding the performance and dynamic behavior of workflow is crucial in being able to modify, maintain, and improve it. A particularly difficult aspect of measuring the perfor...
—While the polling or request/response paradigm adopted by many network and systems management approaches form the backbone of modern monitoring and management systems, the most ...