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» Evolution of Service Processes by Rule Based Transformation
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WSC
2000
15 years 5 months ago
Simulating GI/GI/1 queues and insurance risk processes with subexponential distributions
This paper deals with estimating small tail probabilities of the steady-state waiting time in a GI/GI/1 queue with heavy-tailed (subexponential) service times. The problem of esti...
Nam Kyoo Boots, Perwez Shahabuddin
INFSOF
2006
129views more  INFSOF 2006»
15 years 3 months ago
An interactive service customization model
: Mass customization has become one of the key strategies for a service provider to differentiate itself from its competitors in a highly segmented global service market. This pape...
Jian Cao, Jie Wang, Kincho H. Law, Shen-sheng Zhan...
JUCS
2008
115views more  JUCS 2008»
15 years 3 months ago
Capturing Interaction Requirements in a Model Transformation Technology Based on MDA
: Currently, many models are used to capture functional software requirements. However, the Software Engineering community has faded interaction requirements into the background, d...
José Ignacio Panach, Sergio España, ...
ICWS
2010
IEEE
15 years 5 months ago
Extending BPMN for Supporting Customer-Facing Service Quality Requirements
Service-oriented computing promises to create flexible business processes and applications on demand by dynamically assembling loosely coupled services within and across organizati...
Kawther Saeedi, Liping Zhao, Pedro R. Falcone Samp...
ASC
2004
15 years 3 months ago
Evaluation of services using a fuzzy analytic hierarchy process
This paper proposes a new approach for tackling the uncertainty and imprecision of the service evaluation process. Identifying suitable service offers, evaluating the offers and c...
Ludmil Mikhailov, Petco E. Tsvetinov