Rich media social networks promote not only creation and consumption of media, but also communication about the posted media item. What causes a conversation to be interesting, th...
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...
We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.co...
Mobile phones have the potential to be useful agents for their owners by detecting and reporting situations that are of interest. Several challenges emerge in the case of detectin...
Kevin A. Li, Timothy Sohn, Steven Huang, William G...
Although the Internet provides powerful tools for social interactions, many tasks—for example, information-seeking—are undertaken as solitary activities. Information seekers a...