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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
15 years 5 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
DIGRA
2003
Springer
15 years 5 months ago
Exploration in computer games - a new starting point
Space, vast lands and dungeons… It is no coincidence that Space War and Adventure are among the best known of the first computer games. Both clearly appeal to the player’s cur...
Simon Egenfeldt-Nielsen
ICARIS
2003
Springer
15 years 5 months ago
An Investigation of the Negative Selection Algorithm for Fault Detection in Refrigeration Systems
Supermarkets lose millions of pounds every year through lost trading and stock wastage caused by the failure of refrigerated cabinets. Therefore, a huge commercial market exists fo...
Dan W. Taylor, David Corne
IDEAL
2003
Springer
15 years 5 months ago
Detecting Distributed Denial of Service (DDoS) Attacks through Inductive Learning
As the complexity of Internet is scaled up, it is likely for the Internet resources to be exposed to Distributed Denial of Service (DDoS) flooding attacks on TCP-based Web servers....
Sanguk Noh, Cheolho Lee, Kyunghee Choi, Gihyun Jun...
HICSS
2002
IEEE
87views Biometrics» more  HICSS 2002»
15 years 4 months ago
Using Enterprise Reference Models for Automated ISO 9000 Compliance Evaluation
A computational enterprise model representing key facets of an organization can be an effective tool. For example, a specific organization's quality management business proce...
Henry M. Kim, Mark S. Fox