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» Fit Perspectives and Theory Building in Information Systems
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PERCOM
2005
ACM
15 years 9 months ago
Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
Anupama Kalyan, Srividya Gopalan, V. Sridhar
ICAS
2009
IEEE
169views Robotics» more  ICAS 2009»
15 years 4 months ago
Ontonuts: Reusable Semantic Components for Multi-agent Systems
The volumes of data in information systems are growing drastically. The systems become increasingly complex in trying to handle heterogeneity of ubiquitous components, standards, ...
Sergiy Nikitin, Artem Katasonov, Vagan Y. Terziyan
GROUP
2010
ACM
14 years 7 months ago
Everyday favors: a case study of a local online gift exchange system
This paper focuses on online gift exchange in a setting where online and offline interactions are tightly intertwined and most of the exchanges require face-to-face interaction to...
Emmi Suhonen, Airi Lampinen, Coye Cheshire, Judd A...
MKWI
2008
130views Business» more  MKWI 2008»
14 years 11 months ago
A Method for Aligning Business Process Modeling and Software Requirements Engineering
: Software engineering provides a rich set of methods and tools that cover the entire engineering process. However, there still exist major problems in integrating methods that add...
Daniel Weiß, Jörg Leukel, Stefan Kirn
DIAGRAMS
2010
Springer
14 years 10 months ago
An Attention Based Theory to Explore Affordances of Textual and Diagrammatic Proofs
Shimojima and Katagiri have demonstrated that diagrams reduce "inferential load" during reasoning by scaffolding visual-spatial aspects of memory. In response, we wondere...
Peter Coppin, Jim Burton, Stephen Hockema