Cell phone interfaces are now ubiquitous. In this paper, we describe concepts to support the analysis of cell phone menu hierarchies. We present an empirical study of user perform...
Robert St. Amant, Thomas E. Horton, Frank E. Ritte...
GOMS is a well-known model that has been successfully used in predicting the performance of humancomputer interaction, identifying usability problems and improving user-interface ...
Videotape has become one of the CHI community's most useful technologies: it allows us to analyze users' interactions with computers, prototype new interfaces, and prese...
The field of HCI is growing, not only in the variety of application areas or the volume of research conducted, but also in the number of analytical approaches for use in the evalu...
Organizations depend on regular meetings to carry out their everyday tasks. When carried out successfully, meetings offer a common medium for participants to exchange ideas and mak...
Catholijn M. Jonker, Martijn C. Schut, Jan Treur, ...