Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
In this paper we will concentrate on the conceptual modeling and semantics of service delegation and alignment in information systems. In delegation, one typically has the situatio...
Herman Balsters, G. B. Huitema, Nicolae B. Szirbik
The last few years, there has been an extensive body of literature in data warehousing applications that primarily focuses on basket-type (transactional) data, common in retail in...
Abstract - The Internet appears to playing a role in the restructuring of some traditional business sectors in which some organisations profit and some decline. Travel agencies are...
Online reviews provide consumers with valuable information that guides their decisions on a variety of fronts: from entertainment and shopping to medical services. Although the pr...