4286 search results - page 466 / 858 » Formalizing Service Interactions |
170
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MANSCI
2008
15 years 6 months ago
2008
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
188
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CONCURRENCY
2002
15 years 6 months ago
2002
The implementation of multiple Grid computing portals has led us to develop a methodology for Grid portal development that facilitates rapid prototyping and building of portals. B...
200
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ICUMT
2009
15 years 4 months ago
2009
Abstract--As society's dependence on network technology increases, the need for resilience and survivability in these services becomes increasingly apparent. Since the user ex...
220
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MOBISYS
2011
ACM
14 years 9 months ago
2011
ACM
— Supporting interactive, multiplayer games on mobile phones over cellular networks is a difficult problem. It is particularly relevant now with the explosion of mostly single-p...
186
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SIGMOD
2011
ACM
14 years 9 months ago
2011
ACM
Considering a broad definition for service contracts (beyond web services and software, e.g. airline tickets and insurance policies), we tackle the challenges of building a high ...