4286 search results - page 633 / 858 » Formalizing Service Interactions |
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NETWORK
2008
15 years 4 months ago
2008
Abstract--For a long time, traditional client-server communication was the predominant communication paradigm of the Internet. Network Address Translation devices (NAT) emerged to ...
123
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IMCS
2007
15 years 4 months ago
2007
Purpose – Customer relationship management (CRM) is an information system that tracks customers’ interactions with the firm and allows employees to instantly pull up informat...
122
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JTAER
2007
15 years 4 months ago
2007
A number of approaches for capturing and processing location information of mobile users have been proposed in the past; however, only with the latest advances in the handset tech...
134
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PUC
2002
15 years 3 months ago
2002
: Commuting by car from home to work can be very time consuming. We have conducted a study to explore what people are doing, and want to do, while commuting. People use their time ...
131
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PVLDB
2008
15 years 3 months ago
2008
Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...