Event processing will play an increasingly important role in constructing enterprise applications that can immediately react to business critical events. Various technologies have...
Roger S. Barga, Jonathan Goldstein, Mohamed H. Ali...
: To provide effective support, process-aware information systems (PAIS) must not freeze existing business processes. Instead they should enable authorized users to deviate on-the-...
Manfred Reichert, Peter Dadam, Martin Jurisch, Ulr...
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
: The notion of service is closely coupled with the notion of process in general and of workflow in particular. Processes capture the coordination logic for the various resources i...
Abstract. In this paper we present a theory-based approach to designing tailorable groupware for the healthcare domain. Both literature and empirical data show the need, and diffic...