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PVLDB
2008
137views more  PVLDB 2008»
15 years 4 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
ATMOS
2010
128views Optimization» more  ATMOS 2010»
15 years 3 months ago
Robust Train Routing and Online Re-scheduling
Train Routing is a problem that arises in the early phase of the passenger railway planning process, usually several months before operating the trains. The main goal is to assign...
Alberto Caprara, Laura Galli, Leo G. Kroon, G&aacu...
CISIS
2010
IEEE
15 years 3 months ago
Ten Principles for Living Models - A Manifesto of Change-Driven Software Engineering
The new generation of open networked IT systems poses particular challenges to software engineering due to their evolving nature and their high quality requirements. In particular...
Ruth Breu
JOCN
2010
90views more  JOCN 2010»
15 years 3 months ago
Distinct Neural Correlates for Volitional Generation and Inhibition of Saccades
■ The antisaccade task has proven highly useful in basic and clinical neuroscience, and the neural structures involved are well documented. However, the specific neurocognitive ...
Benedikt Reuter, Christian Kaufmann, Julia Bender,...
JOT
2010
108views more  JOT 2010»
15 years 3 months ago
Dynamic adaptability with .NET service components
In self-adaptive systems components are dynamically modified according to the execution environment requirement, where each component is a probable point of failure. Existing appr...
Arun Mishra, A. K. Misra
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