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WWW
2003
ACM
15 years 10 months ago
A Unified Abstraction for Messaging on the Semantic Web
d Abstraction for Messaging on the Semantic Web Dennis Quan IBM Internet Technology 1 Rogers Street Cambridge, MA 02142 USA dennisq@us.ibm.com Karun Bakshi MIT Artificial Intellige...
Dennis Quan, Karun Bakshi, David R. Karger
SIGIR
2006
ACM
15 years 3 months ago
Contextual search and name disambiguation in email using graphs
Similarity measures for text have historically been an important tool for solving information retrieval problems. In many interesting settings, however, documents are often closel...
Einat Minkov, William W. Cohen, Andrew Y. Ng
FLAIRS
2003
14 years 11 months ago
Lessons Learned using CBR for Customer Support
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
William Cheetham

Lecture Notes
404views
16 years 8 months ago
Network Security
A comprehensive treatment of network security. Topics include remote access security, DMZ, firewalls, VPNs, PKI architecture, X.509 Public key infrastructure, web security, S-HTTP,...
Raj Jain
CEAS
2008
Springer
14 years 12 months ago
The Effectiveness of Whitelisting: a User-Study
We believe this paper is the first extensive user-study of whitelisting email addresses. While whitelists are common in social networking and instant messaging (e.g., buddylists),...
David Erickson, Martin Casado, Nick McKeown