It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...
The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
Abstract. Institutional databases can be instrumental in understanding a business process, but additional data may broaden the empirical perspective on the investigated process. We...
Enterprise systems implementations are often accompanied by changes in the business processes of the organizations in which they take place. However, not all the changes are desira...
High potential variation in prior knowledge, metacognitive skills, and motivation within learner populations can prompt design strategies that combine explicit structuring and scaf...