CARD (Collaborative Analysis of Requirements and Design) is an influential technique for participatory design and participatory analysis that is in use on three continents. This p...
We explored the use of awareness information to facilitate communication by developing a series of prototypes. The ConNexus prototype integrates awareness information, instant mes...
John C. Tang, Nicole Yankelovich, James Begole, Ma...
Current business conditions have given rise to distributed teams that are mostly collocated except for one remote member. These “hub-and-satellite” teams face the challenge of...
Gina Venolia, John C. Tang, Ruy Cervantes, Sara Bl...
Programming has recently become more common among ordinary end users of computer systems. We believe that these end-user programmers are not just coders but also designers, in tha...
Jill Cao, Yann Riche, Susan Wiedenbeck, Margaret M...
Many tasks require attention switching. For example, searching for information on one sheet of paper and then entering this information onto another one. With paper we see that pe...