Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
The World Wide Web is emerging not only as an infrastructure for data, but also for a broader variety of resources that are increasingly being made available as Web services. Rele...
Abhijit A. Patil, Swapna A. Oundhakar, Amit P. She...
Advances in server, network, and storage virtualization are enabling the creation of resource pools of servers that permit multiple application workloads to share each server in t...
Daniel Gmach, Jerry Rolia, Ludmila Cherkasova, Alf...
Grid computing can be characterized as a distributed infrastructure that is a collection of computing resources within or across locations that are aggregated to act as a unified ...
Marinho P. Barcellos, Maziar Nekovee, M. Koyabe, M...
Bayesian network is a widely used tool for data analysis, modeling and decision support in various domains. There is a growing need for techniques and tools which can automatically...