Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...
We propose an analytic method to evaluate groupware design. The method was inspired by GOMS, a well-known approach to analyze usability problems with single-user interfaces. GOMS h...
The design of tailorable systems is an important issue for fields of application which are characterized by differentiation and dynamics. We show how tailorability can be combined...
Groupware systems that use large shared workspaces generally provide only limited awareness information about other collaborators in the workspace. We are designing a set of group...
In this paper, we describe an approach and a prototype to enable participatory, collaborative tailoring of and within a groupware application. Our approach suggests extending the ...