Studies of information seeking and workplace collaboration often find that social relationships are a strong factor in determining who collaborates with whom. Social networks prov...
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
As a foundation for the design of groupware, we need a new science of group interaction, a systematic description of the processes at the group level of description that may contr...
The tradition of a worker who retires by age 65 is being replaced by a trend of longer periods of employment, leading people to believe that an aging workforce will be a major soc...
Gregorio Convertino, Umer Farooq, Mary Beth Rosson...
Many studies have evaluated different uses of collaborative software. Typically, the research has focused on the shortcomings and, sometimes, the ways end users succeed or fail to...
David F. Redmiles, Hiroko Wilensky, Kristie Kosaka...