User-centered security has been identified as a grand challenge in information security and assurance. It is on the brink of becoming an established subdomain of both security and...
Where the Object-Oriented paradigm set about abstracting objects, iented (AO) theory draws on Psychology to abstract mentalist notions like: beliefs, perceptions, goals, and intent...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
Human-computer interaction research often includes a significant design component. In cases where software or other tools are developed and described, but no empirical evaluation ...
Blaine Hoffman, Helena M. Mentis, Matthew R. Peter...
This paper reports on the challenges faced during the design and deployment of educationally-focused cultural probes with children. The aim of the project was to use cultural prob...