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WELCOM
2001
Springer
111views ECommerce» more  WELCOM 2001»
15 years 1 months ago
User Modelling for Live Help Systems
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Johan Aberg, Nahid Shahmehri, Dennis Maciuszek
81
Voted
SEKE
2004
Springer
15 years 2 months ago
Automated Assistance for Eliciting User Expectations
People often use software for mundane tasks and expect it to be dependable enough for their needs. Unfortunately, the incomplete and imprecise specifications of such everyday sof...
Orna Raz, Rebecca B. Buchheit, Mary Shaw, Philip K...
PKDD
2007
Springer
131views Data Mining» more  PKDD 2007»
15 years 3 months ago
Expectation Propagation for Rating Players in Sports Competitions
Abstract. Rating players in sports competitions based on game results is one example of paired comparison data analysis. Since an exact Bayesian treatment is intractable, several t...
Adriana Birlutiu, Tom Heskes
ICSM
2008
IEEE
15 years 3 months ago
Who can help me with this source code change?
An approach to recommend a ranked list of developers to assist in performing software changes to a particular file is presented. The ranking is based on change expertise, experien...
Huzefa H. Kagdi, Maen Hammad, Jonathan I. Maletic
ICAIL
2003
ACM
15 years 2 months ago
Positive and Negative Expectations and the Deontic Nature of Social Conventions
The general goal of the paper is to show the normative/deontic nature of conventions. Conventions are traditionally defined as regularity of behavior based on expectations evolved...
Cristiano Castelfranchi, Luca Tummolini