An information retrieval performance measure that is interpreted as the percent of perfect performance (PPP) can be used to study the effects of the inclusion of specific documen...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Many real-world optimization problems are dynamic in nature. The interest in the Evolutionary Algorithms (EAs) community in applying EA variants to dynamic optimization problems h...
Current trends in model construction in the field of agentbased computational economics base behavior of agents on either game theoretic procedures (e.g. belief learning, fictit...
This work focuses on one of the most critical issues to plague the wireless telecommunications industry today: the loss of a valuable subscriber to a competitor, also defined as ch...
Jorge Ferreira, Marley B. R. Vellasco, Marco Aur&e...