Many companies have found out the hard way that successful ecommerce requires more than a flashy web presence. Existing business processes must be seamlessly integrated with the n...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
Personalization was a hype in the late 1990s. Several organizations offered (and are still offering) personalization services for their customers. From ecommerce applications we...
Inspection techniques are widely used during systems design as a supplement to empirical evaluations of usability. Psychology-based inspection techniques could give important insi...
Most of the complexity of common data mining tasks is due to the unknown amount of information contained in the data being mined. The more patterns and correlations are contained ...
Paolo Palmerini, Salvatore Orlando, Raffaele Pereg...
Emerging trust and risk management systems provide a framework for principals to determine whether they will exchange resources, without requiring a complete definition of their ...