The study of creativity has received significant attention over the past century, with a recent increase in interest in collaborative, distributed creativity. We posit that creati...
In this submission for the CHI05 Development forum, I reflect on my experience leading the Experience Design community of interest of the American Institute of Graphic Arts and su...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
We describe how aircraft are designed in a large organization. We discuss the different phases of design and interaction with the customer. We then describe the models used by each...
The quantity of email people receive each day can be overwhelming. Previous research suggests that when handling email, individuals prioritize certain messages for attention over ...