An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
We investigate how eight concepts derived from the media characteristics of the WWW impact corporate success in E-Business if implemented as features of companies’ web sites. We...
Object-oriented applications are difficult to extend and maintain, due to the presence of implicit dependencies in the inheritance hierarchy. Although these dependencies often co...
One of the major challenges in the design of social technologies is the evaluation of their qualities of use and how they are appropriated over time. While the field of HCI abound...
When an organization faces new types of collaboration, for example after a company merger, there is a need to integrate the existing software. Two main process challenges are how ...