We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.co...
Although extensive literature on BPR is available, there is still a lack of concrete guidance on actually changing processes for the better. In this paper we propose and detail out...
Mariska Netjes, Selma Limam Mansar, Hajo A. Reijer...
Our research is motivated by a strong conviction that business processes in electronic enterprises can be designed to deliver high levels of performance through the use of mathemat...
We present results from a qualitative study examining how professionals living and working in Nairobi, Kenya regularly use ICT in their everyday lives. There are two contributions...
Susan Wyche, Thomas N. Smyth, Marshini Chetty, Pau...
We report on the results of a study using SenseCam, a "lifelogging" technology in the form of a wearable camera, which aims to capture data about everyday life in order ...
Abigail Sellen, Andrew Fogg, Mike Aitken, Steve Ho...