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CSCW
2004
ACM
15 years 2 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
87
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TIME
1994
IEEE
15 years 1 months ago
Managing Large Temporal Delays in a Model Based Control System
: In this paper we explain how we have integrated the functionalities of a constraint management system and a temporal data base system to enable a model-based control of systems t...
Fano Ramparany
PPNA
2011
14 years 4 months ago
Evaluation framework for adaptive context-aware routing in large scale mobile peer-to-peer systems
The proliferation of novel wireless network technologies creates new opportunities for complex peerto-peer information dissemination systems. A key challenge that remains in this a...
Ansar-Ul-Haque Yasar, Davy Preuveneers, Yolande Be...
APSEC
2005
IEEE
15 years 3 months ago
Metrics for Analyzing Module Interactions in Large Software Systems
We present a new set of metrics for analyzing the interaction between the modules of a large software system. We believe that these metrics will be important to any automatic or s...
Santonu Sarkar, Avinash C. Kak, N. S. Nagaraja
CHI
2008
ACM
15 years 10 months ago
Understanding and characterizing insights: how do people gain insights using information visualization?
Even though "providing insight" has been considered one of the main purposes of information visualization (InfoVis), we feel that insight is still a not-well-understood ...
Ji Soo Yi, Youn ah Kang, John T. Stasko, Julie A. ...