This study assessed the value of two video configurations—a head-mounted camera with eye tracking capability and a scene camera providing a view of the work environment—on rem...
Susan R. Fussell, Leslie D. Setlock, Robert E. Kra...
Recent research has found that forced interruptions at points of higher mental workload are more disruptive than at points of lower workload. This paper investigates a complementa...
Today many workers spend too much of their time translating their co-workers' requests into structures that information systems can understand. This paper presents the novel ...
John Zimmerman, Anthony Tomasic, Isaac Simmons, Ia...
If applications were able to detect a user's expertise, then software could automatically adapt to better match expertise. Detecting expertise is difficult because a user...
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...