One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
David Akers, Matthew Simpson, Robin Jeffries, Terr...
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to e...
Gilly Leshed, Diego Perez, Jeffrey T. Hancock, Dan...
Although existing work has explored both information extraction and community content creation, most research has focused on them in isolation. In contrast, we see the greatest le...
Physical buttons have the unique ability to provide lowattention and vision-free interactions through their intuitive tactile clues. Unfortunately, the physicality of these interf...
This paper investigates the role of online resources in problem solving. We look specifically at how programmers--an exemplar form of knowledge workers--opportunistically interlea...
Joel Brandt, Philip J. Guo, Joel Lewenstein, Mira ...