Weblogs (or blogs) are frequently updated webpages with posts typically in reverse-chronological order. Blogging is the latest form of online communication to gain widespread popu...
Diane J. Schiano, Bonnie A. Nardi, Michelle Gumbre...
This poster describes an integrated set of stories and story-based activities that we have used in product development in IBM Software Group's Lotus product organizations. We...
Majie Zeller, Sandra L. Kogan, Michael J. Muller, ...
Current search tools on the Web, such as general-purpose search engines (e.g. Google) and domain-specific portals (e.g. MEDLINEplus), do not provide search procedures that guide u...
Suresh K. Bhavnani, Christopher K. Bichakjian, Tim...
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...
In the past, most early hands-on users of interactive software in organizations were individual contributors. Managers as early adopters is a new trend with significant implicatio...