In the excitement of the cognitive revolution, Simon proposed a way of thinking about design that promised to make it more manageable and cognitive: to think of design as a planni...
Steve R. Harrison, Maribeth Back, Deborah G. Tatar
Designers generally agree that understanding the context of use is important in designing products. However, technologically advanced products such as personal robots engender com...
Think-aloud testing is a widely employed usability evaluation method, yet its use in practice is rarely studied. We report an explorative study of 14 think-aloud sessions, the aud...
This paper shows how we can take inspiration and use techniques from documentary film in pursuing user research. Documentary filmmaking has a long history of portraying everyday l...