This paper presents two case studies of informal group communication using multimedia conferencing that supports various media including video, audio and chat. The studies provide...
In this paper, we describe a range of audio problems that impact the effectiveness of audio conferences and detail the solutions we have devised to address these problems. We cond...
Nicole Yankelovich, Jonathan Kaplan, Joe Provino, ...
As the number of alerts generated by collaborative applications grows, users receive more unwanted alerts. FeedMe is a general alert management system based on XML feed protocols ...
Shilad Sen, Werner Geyer, Michael J. Muller, Marty...
This study explores interruption patterns among software developers who program in pairs versus those who program solo. Ethnographic observations indicate that interruption length...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...