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CSCW
2004
ACM
15 years 4 months ago
Retrofitting collaboration into UIs with aspects
Mission critical applications and legacy systems may be difficult to revise and rebuild, and yet it is sometimes desirable to retrofit their user interfaces with new collaborative...
Li-Te Cheng, Steven L. Rohall, John F. Patterson, ...
CSCW
2004
ACM
15 years 4 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
CSCW
2004
ACM
15 years 4 months ago
Digital backchannels in shared physical spaces: attention, intention and contention
There are a variety of digital tools for enabling people who are separated by time and space to communicate and collaborate on shared interests and tasks. The widespread use of so...
Joseph F. McCarthy, Danah Boyd, Elizabeth F. Churc...
CSCW
2004
ACM
15 years 4 months ago
Collaborative knowledge management supporting mars mission scientists
This paper describes the design and deployment of a collaborative software tool, designed for and presently in use on the Mars Exploration Rovers (MER) 2003 mission. Two central q...
Irene Tollinger, Michael McCurdy, Alonso H. Vera, ...
IUI
2004
ACM
15 years 4 months ago
Exploiting emotions to disambiguate dialogue acts
This paper describes an attempt to reveal the user’s intention from dialogue acts, thereby improving the effectiveness of natural interfaces to pedagogical agents. It focuses o...
Wauter Bosma, Elisabeth André
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