Abstract. Knowledge has become the most strategic resource in the new business environment. A case-based reasoning system, which incorporates a novel clustering and retrieval metho...
Emilio Corchado, Juan M. Corchado, Lourdes S&aacut...
A learned lesson, in the context of a pre-defined organizational process, summarizes an experience that should be used to modify that process, under the conditions for which that l...
Using a combination of machine learning probabilistic tools, we have shown that some chemistry students fail to develop productive problem solving strategies through practice alon...
Ron Stevens, Amy Soller, Alessandra Giordani, Luca...
: This paper analyses aspects about the recommendation process in distributed information systems. It extracts similarities and differences between recommendations in estores and t...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...