Internet search engines display understanding or misunderstanding of user intent in and through the particular batches of results they retrieve and their perceived relevance. Yet ...
Robert J. Moore, Elizabeth F. Churchill, Raj Gopal...
The automatic identification of a user's task has the potential to improve information filtering systems that rely on implicit measures of interest and whose effectiveness ma...
Over the last few years, the web is establishing increased importance in society with the rise of social networking sites and the semantic web, facilitated and driven by the popul...
In this paper, we consider a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Application...
The purpose of this paper is to introduce a new approach to teaching an introductory simulation course using an interactive CD-ROM titled "Simply Simulation". This metho...