This paper shows how we can take inspiration and use techniques from documentary film in pursuing user research. Documentary filmmaking has a long history of portraying everyday l...
This paper discusses design iterations of Mobile Stories – a mobile technology that empowers children to collaboratively read and create stories. We present the design and discu...
Motivated and informed by perspectives on sustainability and design, this paper draws on a diverse body of scholarly works related to energy and materiality to articulate a perspe...
An important question in behavioral epidemiology and public health is to understand how individual behavior is affected by illness and stress. Although changes in individual behav...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...