What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Software engineering is no longer the preserve of individuals but is essentially a team-based activity involving a wide variety of stakeholders and thus making the need for commun...
Shadows are well known as a programming language feature in the application area of MUDs (a certain type of multi-player online game). We argue that agile methodologies can be enh...
Process know-how is instrumental to govern engineering processes in a network of engineering departments as well as migrate changes of processes due to emerging technological or ot...
One of the main objectives in engineering departments of large industries is the implementation of integrated information systems to manage their projects' life cycle. EnViro...
Ismael H. F. dos Santos, Alberto Barbosa Raposo, L...