Dynamic adaptation has been an essential requirement for more and more business systems. Some research works have focused on the structural or behavioral changes of adaptive progr...
Abstract The protection of customer privacy is a fundamental issue in today's corporate marketing strategies. Not surprisingly, many research efforts have proposed new privacy...
— Industry is more and more interested in executing business functions that span multiple applications. This demands high-levels of interoperability and a more flexible and adapt...
We propose a measure of reliability called information volatility (IV) to complement Business Intelligence tools when considering aggregated data or when observing trends. Two typ...
Monica Chiarini Tremblay, Donald J. Berndt, Alan R...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...