937 search results - page 175 / 188 » IT Service Processes - State and Open Issues |
118
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ASUNAM
2010
IEEE
15 years 5 months ago
2010
IEEE
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
140
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NETWORKING
2008
15 years 5 months ago
2008
Abstract. Providing scalable and efficient routing services in underwater sensor networks (UWSNs) is very challenging due to the unique characteristics of UWSNs. Firstly, UWSNs oft...
129
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JITECH
2007
15 years 4 months ago
2007
This paper contains a set of personal views relating to NHS Connecting for Health’s National Programme for IT (NPfIT), and in particular its Care Records Service, written from t...
173
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SOSYM
2002
15 years 3 months ago
2002
Abstract. There is rapidly growing momentum for web enabled agents that reason about and dynamically integrate the appropriate knowledge and services at run-time. The dynamic integ...
169
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ICSOC
2010
Springer
15 years 2 months ago
2010
Springer
In this demo paper we present the prototype of our fault injection testbed generator. Our tool empowers engineers to generate emulated SOA environments and to program fault injecti...